Asp help desk software for ms access and sql by cyberstrong Supports unlimited users, reps and admins. Supports unlimited priorities and categories. Each admin can have their own set of permissions. Supports ticket attachments. 100% browser based configuration. MS Access and SQL server compatible. Source code included.
Aj help desk - our web based help desk software offers easy handling tools that satisfy clients or customers. powerful php based help desk software caters you to operate in facile manner and support all your business activities. AJ Help Desk - Our web based Help Desk Software offers easy handling tools that satisfy clients or customers. Powerful PHP based Help Desk Software caters you to operate in facile manner and support all your business activities.
The AJ Help desk software support product is a must-have for any new or existing on line business. Even if the majority of your business is off-line, many people prefer on line product and service support. Customers need their questions answered quickly and personnel need a way to effectively manage their work. Help desk software is an economic , easy-to-use and useful tool for the growth of your business.
It helps customers who can simply submit an inquiry to the appropriate department and expect a timely response. With the use of this product the customer and technical support staff are better able to manage troubleshooting.
Add a web based help/support desk system to your web site. ActivDesk SQL is a feature rich web based help/support desk system. In today's information age, your customers deserve and demand great customer support. ActivDesk has been designed for this from start to finish, no matter how demanding the task. ActivDesk comes with fully Customizable/Brandable Customer Control Panels, Comprehensive Admin Panel, Knowledge Base Functionality, Support Staff Access Levels, Unlimited Staff Accounts, Email Notifications/Tracking, and many more.
Omnistar kbase is a dynamic faq management software system that allows you to create
Omnistar KBase is a dynamic FAQ management software system that allows you to create a repository of searchable and useful information for your website visitors.Its comprehensive knowledge base software suite comes feature packed with many dynamic functions such as an optional FAQ section, a customizable user interface, a user feedback section, and even a built in glossary feature for word definitions.
License Type: commercial Platforms: Linux, Windows, PHP, MYSQL
chatFUSE is a live web-based chat software using php/MySQL and can be configured with any spoken language. With chatFUSE you can chat one on one with any visitor on your website or they can initate a chat with you. An easy to use interface allows you to manage multiple chats at one-time. chatFUSE also integrates with digiSHOP Shopping Cart Software to allow to see which customers are in the process of shopping/ordering on your site and you can view the shoppers shopping cart contents at any time. The administrator can restrict IP addresses, manage departments, operator ratings, detail reports and more.
Support Center Helpdesk & customer software focused on practical use
Support Center is powerful and easy-to-use support center and helpdesk software. It allows you to take control of your company inbox, and productively handle interactions between you and your clients.
Very easy to learn and to use, intuitive, and powerful. Your support agents can easily read and reply the tickets, collaborate, and much more..
License Type: Commercial Platforms: Linux, *BSD, Unix, Windows
eSupport is a robust and flexible support solution. Features a stable email > helpdesk routine, department handling, unlimited staff members with ability to set specific permissions, complete ticket management, FAQ management, SMS forwarding, Personalization (Seperate Calendar and Addressbook for staff), A comprehensive web based interface for customers, Your customers can create tickets via either web based interface or through email, private messaging between staff members, ticket grouping based on priorities and status, predefined replies ability, template based, ticket locking to prevent duplicate replies, backup system, IP+Email banning, ticket notes, ticket flagging, ability to specify custom fields, printable version, multi language support, popup predefined replies and a professional interface, ability to reply directly via email client, ability to track emails, email actions, flood protection. Also comes with MS Outlook Integration and SLAs & Escalations!
Omnistar Live is a comprehensive Customer Relationship Management solution that provides help desk trouble ticket tracking and more. Help desk tickets can be submitted via email or directly through a customizable support request form. Responses to help desk tickets can even be directly added to a searchable knowledgbase. In addition to providing help desk management Omnistar Live also includes a Live Online Chat component that will allow your sales a support representatives to chat directly with all your web site visitors in real time.
A growing business has at the heart of its evolution the goal of a positive customer experience. Efficient communication is a crucial component to any business, and centralizing the exchange network through which you reach your clients is a key aspect of the success your business will have delivering service and content to its members.
Auracle Support Engine (ASE) is the purification and tempering of a series of technologies that permits you to drive your online presence with greatest control and result. Centralizing client records, providing knowledgebase articles online and in response to ticket exchanges, online discussion, email, and drawing traffic intelligence across all of your sites synergistically giving your client a common ground to interact with all your businesses and departments - Auracle is a tool that has no equal.
PHP5 + mySQL4/5. ASE Desktop client is OSX/Windows/Linux compatible. OSCommerce, VBulletin, Modernbill, Ebay integration + Kayako import available!
Bells and whistles dont make a great software. But a solid ticket support system with integrated live chat and anchored in the technical and customer support you rightly deserve before, during and after the handshake does. We understand that.
Enter Omni Help Desk, a no-nonsense software that quickly and easily allows you to manage, monitor & maintain unlimited agents, departments and tickets via: A lightening-fast interface + Website integration + A knowledge base extractable in whole or part to your customer tickets + POP3 email piping + Auto-refresh every 30 sec + Unique ticket category creator + Customizable canned email. There are no hidden charges or setup fees at Omni. Drive our demo while a tech conducts an instant compatibility check of your server, and remember, if you need it managed, monitored and maintained absolutely right from the get-go, power it with Omni Help Desk. Ask for a 10-day FREE trial, FREE installation! FREE when you purchase OSS Del5!
HelpDesk Pilot is multi-lingual, 100% web based, php & mysql driven support / trouble ticket solution. Turn customer emails into tickets and each email id as a deparment. Add support members (staff) to a department. Each ticket (issue) is grouped by responses and each activity is tracked. It takes a minute to setup helpdesk pilot on your webserver. Yes, in a minute you would have moved to a more advance helpdesk management solution.
As an administrator you have 100% control over your helpdesk activity. With announcement and news feature keep your team (staff) informed about latest developments. Help Desk Pilot also supports Canned Responses, Custom Fields, MS SQL Server database support, LDAP / Active Directory integration.
Improve the quality of your support by providing an integrated help desk solution that effectively manages and controls your support traffic. Your visitors enjoy high-level support with fast and accurate support. Enjoy features like an email parser that takes your incoming email and creates tickets or applies them as replies to your existing tickets. It handles all incoming email from any number of POP accounts. Email Filters allow you to filter the route of new emails. SupportTrio includes an impressive set of features including: Advanced Email Parser, Multiple POP accounts. Multiple ticket views/layouts, template system, assign/merge/resolve/clos e ticket options, central CSS file, graphs of reports, integrated knowledgebase, personalization options, troubleshooters and much more. View our online demo today or sample our 30 day free trial and learn why SupportTrio is the professional support ticketing choice.
SupportPRO is a powerful help desk software with integrated knowledge base. It allows users to submit trouble tickets by email or web form, and email the creator of a trouble ticket when updating or closing out a trouble ticket.
The main features include:
*Email Piping: Create/Modify tickets based on customer emails automatically
*Feature-packed admin and staff section *Flexible Knowledgebase : Create unlimited categories and FAQ entries
*Downloads : Share with your clients common files such as manuals etc in the download section.
*Multiple skins to match your web design
*Announcements/ News : Let users/staff view important notifications in the News section *Ticket Submission : Submit tickets with allowed types of attachments
*Quick View Statistics : View ticket and staff statistics in a graphical manner
*Reminders *Private Messages : Send messages between the staff with the built-in internal messaging system
*Unlimited Companies
*unlimited Departments
Anteil is a PHP/MySQL-driven Web-based Customer Relationship Management (CRM) application designed to help you better identify, attract, retain, service and support customers. Employing full Web architecture, this open-source solution is a fast and easy way for your company to implement a basic CRM application. At the same time, it gives programmers a head start in developing a more customized solution. Main features include: Consolidated account information, Contact manager, Sales opportunity manager, Corporate communications, Calendars, Sales forecasting system, and High-level security.
This is an HTML, PHP3, and MySQL based Intranet application used to input trouble ticket information and output reports based on built-in queries. Current features include: Add users, Add departments (ex. IT Dept, Helpdesk, Applications, HR), Add categories for each department, Add trouble ticket/job information, Modify users, Modify/Update jobs/trouble tickets, Delete users, Delete categories, Delete departments, and Close jobs/trouble tickets.
Free Help Desk Software by Help Desk Reloaded. Free web based PHP helpdesk software using a MySql database. This Help Desk Customer Support Web App is being used by profit and non-profit organizations globally. The Help Desk Software has been tested extensively on WinNT, Apple OS X Server, FreeBSD and Linux. End users create support tickets, help desk managers and technicians then login to the help desk and enter resolutions or search threw past calls. This free Help Desk Package includes an automatic install script minimizing your need to deal with MySQL directly. We have just added new sorting features to the help desk, and also the next page feature to help reduce clutter. Now with Email Notification support, and a better design interface. We with support for web hosting using DB Prefixing. The help desk also includes invoicing. We have also just recently updated the software, so check our web site often for updates and new features added to this exciting free project.
phpSupport was designed for a simple but easy install. This system will allow users to submit trouble tickets via a web form, and a email gateway. phpSupport gives you the option to email the creator of a trouble ticket when updating or closing out a trouble ticket.
Cerberus Helpdesk is a next-generation, browser-based helpdesk focused on the indexing and sharing of knowledge between team members. The result is quick, relevant answers for customers. A flexible workflow system allows the quick association of knowledge resources and inbound customer e-mail. A highly-sophisticated anti-spam engine adapts to tricks used by spammers to filter abnormal e-mail. The project has an installed base of over 13,000 companies and has been under constant development for nearly 5 years. The source code is provided to encourage collaboration in the highly-active community, as well as flexibility, integration and security.
Free Help Desk Software developed in PHP. This Customer Support Software is best suited for handling help desk calls in an I.T. department but can easily be modified to fit other needs. Please visit our site to download the free software, and try a live online demo of the help desk software. We update our helpdesk software regularly in response to customer feedback and to ensure maximum compatibility, so please check our web site often for free updates. Now supports MySQL or Access Database backends.
IRM is a powerful web-based asset tracking system built for IT departments and HelpDesks. It keeps detailed information about each computer, as well as a complete history and TODO repair list tracking. Key features include: Detailed tracking of computers, by RAM Types, operating systems, hard drive space, the amount of RAM, etc., The ability to search through computers, software, and jobs with powerful tools, Software tracking, with location, platform, serial numbers, comments, and version fields, Powerful tracking system, with priorities, TODO jobs, followups to jobs, and a repair history tracking, Software association with computers, license tracking, Tested in situtaions with thousands of rows of data, which IRM handled exceedingly well, Upcoming IRMPorts, detailed reports on various catagories, as well as software license # tracking, enhanced security, tracking-searches, and more.
Hesk is a PHP helpdesk software that runs with a MySQL database. It allows you to setup a ticket based support system (helpdesk) for your website. Your customers are able to submit support tickets and the staff has a nice web based interface to reply to and manage tickets. Features include multiple staff logins, categories, powerful ticket search functions, easy-to-use web interface and more. You can completely customize the look of Hesk by editing header, footer and style files! Hesk has been translated to various languages and can be easily translated to your language simply by editing one language file.
ExoPHPDesk is a HelpDesk for Internet companies that require communicating with their customers. Includes Admin Area, Staff Area, Member Area. With a fast,easy template and Live chat system, it is the superior one.
Add/Edit/Delete/Email Admins,Staff,Members. Create/Edit/Delete/Close/ Open Tickets. Send/View/Delete/Reply Private Messages.
Add/Edit/Delete F.A.Q. in Integreted Knowledge Base. Fetch Mail through any Mail server and convert to tickets.
Ability to search tickets. ADD/EDit/Delete staff notes viewable by staff/admins.
IP Lookup feature to check the server status of specific ports.
Mail Piping, Unlimited Saved Responses, TroubleShooters. New mail piping supports multiple mail programs and is far more flexible. New version contains mySQL Toolbox with mySQL backup.
And Much Much More. Easy Web-Based Installation. 1.2.1 is much more secure now.
phpTickets is a PHP script that allows you to manage support tickets easily. Priority system makes sure everyone is served in time. Used in real world environment to manage a hundred email per day but could possibly handle more volume. Requires MySQL and POP server.
PHP Ticket is an advanced ticketing system, written in PHP with a MySQL backend. It includes user management through sessions, a search function and several other functions to simply ticket management. It can be hosted on any platform running PHP and MySQL.
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Aj help desk - our web based help desk software offers easy handling tools that satisfy clients or customers. powerful php based help desk software caters you to operate in facile manner and support all your business activities.
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Cheapest live support solution